Returns & Exchanges
At RELX Global Official, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures a hassle-free experience if your new garment isn't the perfect fit or style.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all designer tags, hygiene seals, and branded boxes are included and undamaged.
Ship the Items
Affix the prepaid shipping label provided in your email to the outside of the parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing